Frequently Asked Questions
HOW CAN I USE THE IMAGES & DESIGN ASSETS?
There are so many ways you can incorporate Haute Stock’s images & design assets into your marketing, both online and offline! Some of the ways you can use our images and graphics include on your website, social media (hello gorgeous Instagram posts), to create newsletter graphics, on your blog, to create Pinterest pins, slide decks for your presentations, and in the background of your own branded marketing materials such as workbooks and PDFs.
HOW DOES THE MONTHLY PLAN WORK?
Monthly members receive 30 download credits each month. Images & InstaQuotes = 1 credit. Graphics Packs = 2 credits. Canva Templates = 3 credits. Monthly bonuses such as caption prompts, social media calenars and marketing guides are free, no credits required!
If you don’t use all of your credits in one month, 30 new credits will be added to your account when your subscription renews. So, if you have 10 credits remaining in Month 1, in Month 2 you’ll have 40 credits that you can use!
DO I GET ACCESS TO EVERYTHING IN THE LIBRARY?
Yes! You'll be able to view everything in the library and decide what you want to download. You can download as many images or graphics packs as you have credits available. You’ll start off your membership with 30 credits. If you run out of credits and you’re an active member, you have to wait until your next billing cycle for 30 new credits to be added to your account. You can also upgrade to an annual plan at any time in order to download an unlimited number of images!
WILL I FIND THE RIGHT IMAGES FOR MY BRAND?
Our images & design assets are created for female entrepreneurs who want modern & stylish stock photos. We are committed to creating imagery that includes diverse women and a variety of topics like lifestyle, workspace, flatlays, travel, interiors, wellness and motherhood. Our color palettes range from pinks, to earthy greens & blues, to soft pastels and all the lovely neutrals. Our library is super easy to search - you can filter by brand color, browse specific categories and search by keywords. And if you need a little extra help, our Couture Curation service is free and completely personalized!
CAN I USE THE IMAGES & DESIGN ASSETS FOR CLIENTS/CUSTOMERS OR IN TEMPLATES?
No. You may not share, sell, give away, or otherwise allow a third party to use our images/graphics in any way. If you sell templates, you cannot include our images in the final product. If you have clients or customers that would like to use Haute Stock images & design assets, they will need to become members to obtain a license.
The good news is we have an affiliate program so you can earn a commission on any new members you send our way! Read the full Image License.
ARE THE IMAGES HIGH QUALITY?
Absolutely! Our images are beautifully styled, professionally photographed, and carefully curated so you can feel confident that you’re using only the best imagery & graphics to represent your brand. Our file sizes are typically 3600x2400 so you can use them as headers or in PDFs, and of course they look great cropped into squares on your Instagram feed!
WHAT IS YOUR REFUND / CANCELLATION POLICY?
Because you get access to the Haute Stock Library instantly, there are no refunds given on memberships. If you decide that Haute Stock is not for you, simply cancel your membership before the automatic renewal date.
If you need help finding the right images for your brand, you can fill out a Couture Curation form and our designers will hand-select images we think will work best! Read the full Purchase Agreement.
IF I CANCEL, CAN I STILL USE THE PHOTOS I PREVIOUSLY DOWNLOADED?
Yes! You can continue to use all the photos you downloaded during your paid membership. Anything you downloaded up to the point that your membership expires is yours to use for the same business.
If you cancel your account and have credits remaining, you need to use them up before your account expiry date. You’ll have access to the library so you can download images, but once your membership expires so do your credits. Credits cannot be reinstated.